OUTsurance has opened applications for its OSS Hastings Learnership Programme 2026, giving unemployed South African youth an opportunity to enter the insurance and financial services industry while gaining practical workplace experience.
The 18-month learnership is based in Centurion, Gauteng, and offers a reported monthly stipend of R9,000. The programme is aimed at young South Africans between the ages of 18 and 35 who have a Matric certificate and are currently unemployed.
For applicants who have struggled to secure their first job because they lack previous work experience, the programme offers an important opportunity to build a professional employment record while developing customer service, communication, administration and financial services skills.
Applications do not have a fixed closing date. Instead, applications will close once the available positions have been filled. For this reason, eligible applicants are encouraged to apply as soon as possible.
About the OUTsurance OSS Hastings Learnership Programme
The OSS Hastings Learnership is structured to help young people develop the skills required to work in a professional customer service and financial services environment.
OUTsurance has built its business around insurance, technology and customer-focused services. As a result, learners can gain exposure to the systems, processes and professional standards used within a major financial services organisation.
The programme lasts for 18 months, giving participants a substantial period in which to develop workplace competencies and understand how a corporate contact centre operates.
The learnership combines:
- Formal training.
- Workplace-based learning.
- Customer service experience.
- Contact centre operations.
- Insurance administration.
- Financial services exposure.
- Professional communication.
- Compliance and workplace ethics.
This combination can be particularly useful for Matriculants who want to build careers in insurance, banking, financial services, customer service, administration and personal finance.
OUTsurance Learnership Programme 2026 Details
The key programme information can be summarised as follows:
| Programme Detail | Information |
| Company | OUTsurance |
| Programme | OSS Hastings Learnership |
| Duration | 18 months |
| Location | Centurion, Gauteng |
| Stipend | R9,000 per month |
| Minimum Education | Matric / Grade 12 |
| Age | 18–35 years |
| Work Experience | No previous work experience required |
| Employment Status | Applicants must have been unemployed during the previous six months |
| Work Environment | Contact centre |
| Working Pattern | Shift roster, including weekends and public holidays |
| Closing Date | Applications close when positions are filled |
Applicants should carefully check the official recruitment information before submitting an application because programme conditions and recruitment requirements may be subject to change.
Who Can Apply for the OUTsurance Learnership?
The programme is aimed at unemployed South African youth who meet the specified eligibility requirements.
Applicants should:
- Be South African citizens.
- Be between 18 and 35 years old.
- Have a Matric certificate.
- Be computer literate.
- Have knowledge of Microsoft Office.
- Have no previous work experience.
- Have been unemployed during the previous six months.
- Be interested in working in a contact centre environment.
- Be willing to work shifts.
- Be available to work weekends and public holidays when required.
The programme may therefore suit applicants who have completed Grade 12 and are looking for their first opportunity to enter the formal employment market.
Having no previous work experience should not automatically discourage eligible applicants. The purpose of a learnership is to combine training with practical workplace exposure, allowing participants to develop the experience they need for future employment.
What Will Learners Do?
Successful candidates will work in a contact centre environment and gain practical exposure to customer-facing activities.
The exact responsibilities can depend on operational requirements, but the programme is designed to develop several important workplace competencies.
Customer Service and Contact Centre Operations
Learners will develop experience in dealing with customers professionally.
This can include communicating with customers through telephone and other approved communication channels, understanding customer needs and following established service procedures.
Customer service experience is transferable across many industries. Skills gained in a financial services contact centre can potentially be useful when applying for future positions in banking, insurance, telecommunications, retail and other service-based industries.
Insurance and Financial Services
Participants will also gain exposure to insurance administration and financial services fundamentals.
This can introduce learners to important concepts such as customer information, financial products, administrative processes and compliance requirements.
For someone considering a long-term career in insurance jobs, banking careers, financial advisor careers, accounting or personal finance, this type of exposure can provide a useful introduction to the financial services sector.
Learners can use the experience to determine which areas of the industry interest them most as they progress in their careers.
Professional Communication
Communication is one of the most important skills for customer-facing careers.
Participants can develop their ability to:
- Communicate professionally with customers.
- Listen and respond appropriately.
- Explain information clearly.
- Write professional emails.
- Work with colleagues.
- Handle workplace communication responsibly.
Strong communication skills can also benefit future applications for administration, human resources, sales, financial services and business administration positions.
Computer and Microsoft Office Skills
Applicants are expected to be computer literate and familiar with Microsoft Office.
Working in a corporate environment can further strengthen digital workplace skills. Learners may become more comfortable with computer systems, digital communication and administrative processes.
As businesses increasingly adopt digital systems, basic technology skills can support career development beyond the contact centre environment.
Skills You Can Develop
The learnership can help participants build a range of technical and transferable skills.
These include:
- Customer service.
- Telephone communication.
- Email communication.
- Computer literacy.
- Microsoft Office.
- Time management.
- Teamwork.
- Professional workplace behaviour.
- Problem-solving.
- Insurance administration.
- Financial services knowledge.
- Compliance awareness.
- Workplace ethics.
These competencies can be valuable when learners eventually apply for permanent jobs or further training opportunities.
Estimated Salary and Employee Benefits
The programme information states that successful learners will receive a R9,000 monthly stipend. This should be distinguished from a permanent employee salary because a learnership is structured around training and workplace development.
The available information does not confirm a full employee benefits package. Therefore, applicants should not assume that benefits such as medical aid or pension contributions are included.
| Benefit / Package | Status |
| Monthly stipend | R9,000 per month |
| Medical Aid | Not specified |
| Pension Fund | Not specified |
| Life Insurance | Not specified |
| Disability Cover | Not specified |
| Employee Wellness | Not specified |
| Bonuses | Not specified |
| Paid Leave | Subject to programme conditions |
| Training Opportunities | Yes – formal learnership training |
| Workplace Experience | Yes – practical contact centre experience |
| Qualification | Recognised qualification through the learnership |
The most significant financial benefit confirmed in the information provided is the R9,000 monthly stipend.
Applicants should confirm the complete terms and conditions of the learnership directly through the official recruitment process before accepting an offer.
Why This Learnership Could Be Valuable
Entering the job market without experience can be difficult. Many young people have the necessary educational qualifications but struggle to obtain their first opportunity because employers often ask for previous workplace experience.
A structured learnership can help address this problem.
The OUTsurance OSS Hastings programme offers three important components: income, formal learning and workplace experience.
Participants can build an employment history while developing skills that can be included on their CVs.
The 18-month duration is also significant because it provides learners with more time to become familiar with workplace expectations and develop confidence in a professional environment.
Career Opportunities in Insurance and Financial Services
Completing a learnership does not automatically guarantee permanent employment with OUTsurance. However, the skills gained can help learners compete for future opportunities.
Depending on their interests, qualifications and additional training, participants could eventually explore careers such as:
- Insurance Consultant.
- Customer Service Consultant.
- Claims Administrator.
- Insurance Administrator.
- Contact Centre Consultant.
- Financial Services Consultant.
- Banking Customer Service Consultant.
- Financial Administrator.
- Sales Consultant.
- Junior Compliance Administrator.
- Client Service Representative.
Those who want to progress into specialised financial careers can also investigate additional education and professional certifications.
For example, career development could eventually lead towards areas such as financial planning, financial advisory services, investments, wealth management, accounting or insurance management.
Additional qualifications and industry-recognised certifications may become important as candidates progress beyond entry-level roles.
Working Hours and Shift Requirements
Applicants should pay particular attention to the working schedule.
The programme requires learners to work according to a shift roster that includes Friday to Monday shifts, with two weekdays off.
The role may also require learners to work on weekends and public holidays.
This means the opportunity may not suit applicants who are only available during standard Monday-to-Friday office hours.
Candidates should make sure they understand the shift requirements before applying and should be prepared to work according to the operational needs of the contact centre.
Documents Required
Applicants should prepare their documents before starting the application process.
The information provided indicates that candidates should have:
- An updated CV.
- A professional email address.
- A copy of their South African ID.
- A copy of their Matric certificate.
- Any additional documentation requested on the official application platform.
Your CV should be clear and easy to read. Even though previous work experience is not required, applicants can highlight relevant activities such as volunteering, community involvement, school projects, computer skills or helping in a family business.
These experiences can demonstrate qualities such as responsibility, communication, teamwork and willingness to learn.
How to Apply for the OUTsurance OSS Hastings Learnership
Applicants should use the official OUTsurance recruitment platform to submit their applications.
The application process generally involves preparing your documents, completing the required online information and uploading the requested supporting documents.
When completing the application:
- Prepare an updated CV.
- Ensure your contact details are correct.
- Have your South African ID and Matric certificate available.
- Complete all required application fields accurately.
- Upload the requested documents.
- Review your application before submitting it.
- Monitor your email and telephone for communication from the recruitment team.
Applicants should be careful when submitting personal information online and should use the official recruitment platform rather than relying on unofficial application links.
OUTsurance OSS Hastings Learnership 2026 Closing Date
There is no fixed closing date stated for the OSS Hastings Learnership 2026.
Instead, applications are expected to close once all available positions have been filled.
This makes early application particularly important. Waiting until a later date could mean that the available positions have already been filled.
Eligible candidates should therefore prepare their documents and submit their applications as soon as possible.
Final Thoughts
The OUTsurance OSS Hastings Learnership Programme 2026 provides unemployed South African youth with an opportunity to gain formal training and practical experience in the insurance and financial services industry.
With an 18-month programme duration and a reported R9,000 monthly stipend, the opportunity can be particularly attractive to Matriculants who are looking for their first structured entry into the workplace.
More importantly, learners can develop customer service, communication, computer literacy, insurance administration, compliance and professional workplace skills that can support future career development.
The experience may also provide a foundation for people who eventually want to pursue careers in insurance, banking, financial services, accounting, financial planning, investments or wealth management.
However, applicants should remember that completing the programme does not guarantee permanent employment. Learners should use the 18-month period to build their CVs, strengthen their professional networks, develop additional skills and investigate future education and certification opportunities.
If you meet the requirements, do not wait for the closing date. Prepare your CV and supporting documents and apply for the OUTsurance OSS Hastings Learnership as soon as possible because applications close when the available positions are filled. After submitting your application, continue exploring other insurance jobs, banking careers, learnerships, internships, graduate programmes, financial services opportunities and entry-level jobs to increase your chances of building a successful career.
This version keeps the R9,000 stipend prominent, while avoiding unsupported claims about medical aid, pension, bonuses and other employee benefits.