Cashbuild is Hiring General Assistants with Grade 10

Retail job seekers in South Africa can consider a store-based customer service and merchandising opportunity that accepts applicants with Grade 10 and one year of relevant work experience, or Grade 12 without related work experience.

The position focuses on providing excellent customer service, merchandising products, maintaining accurate shelf prices, keeping the store clean and ensuring compliance with workplace safety requirements.

This opportunity may be particularly relevant to candidates interested in retail jobs, store assistant vacancies, merchandising, customer service and entry-level retail careers.

Applicants must be able to communicate in English and the dominant language spoken in the area where the vacancy is available. They must also be willing to work shifts, weekends and public holidays.

Retail Store Vacancy 2026: Quick Overview

Vacancy Information	Details
Employer	Not specified
Industry	Retail
Job Category	Store Operations / Customer Service / Merchandising
Position Title	Not specified
Minimum Qualification	Grade 10 / NQF 3 with experience, or Grade 12
Experience	1 year for Grade 10 / NQF 3 applicants
Grade 12 Experience	No related experience required
Language Requirements	English and dominant local language
Identification	Valid South African ID or work permit
Working Hours	Shifts, weekends and public holidays
Location	Not specified
Salary	Not specified
Closing Date	Not specified

Who Can Apply for This Retail Vacancy?

The vacancy provides two different qualification pathways.

Applicants can qualify through either of the following routes:

Option 1: Grade 10 or NQF Level 3

Candidates must have:

Grade 10 or NQF Level 3.
At least one year of work-related experience.

Option 2: Grade 12

Candidates must have:

Grade 12 / Matric.
No related work experience is required.

This distinction is important.

Applicants with Grade 10 must meet the relevant experience requirement, while Matric applicants are not required to have previous related work experience.

Additional Minimum Requirements

Regardless of their educational background, applicants must meet the following requirements:

Ability to communicate in English.
Ability to communicate in the dominant language spoken in the geographical area where the position is available.
Valid South African identification document or work permit.
Ability to perform basic calculations accurately.
Willingness to work shifts.
Availability to work weekends.
Availability to work public holidays.
Ability to work under pressure.

These requirements reflect the demands of a customer-facing retail environment.

Customer Service Responsibilities

One of the primary responsibilities is to ensure comprehensive customer service in the store.

Employees will assist customers with product information, queries and complaints.

Advise Customers on Products

Successful candidates will be expected to help customers identify appropriate products.

This requires employees to understand the products available within their assigned areas and communicate effectively with shoppers.

Respond to Customer Queries

Employees will assist customers who need information or support.

They should be able to listen carefully, understand the customer’s question and provide appropriate assistance.

Resolve Customer Complaints

The position also involves assisting with customer complaints.

Candidates should therefore be comfortable dealing with challenging situations while maintaining a professional and helpful attitude.

Merchandising Responsibilities

Merchandising is another important part of the position.

Successful applicants will ensure that products are correctly displayed and organised according to the store’s layout plan.

Maintain Bulk Stock Areas

Bulk stock must be merchandised safely and according to the store layout.

Employees should ensure that merchandise is arranged appropriately and does not create unnecessary hazards.

Follow Store Planograms

The vacancy specifically refers to planograms.

A planogram is a layout guide showing how merchandise should be arranged or displayed in a retail store.

Employees will be expected to ensure that their assigned areas are fully merchandised according to the relevant store layout and planograms.

Replenish Merchandise

Products should be merchandised promptly after they are received.

This helps keep merchandise available to customers and supports the overall appearance and operation of the store.

Shelf Price Labelling

Accurate shelf price labelling is specifically included among the responsibilities.

Employees must ensure that products within their assigned areas have correct shelf price labels.

Attention to detail is important because incorrect labelling can create confusion for customers and affect the shopping experience.

Candidates should therefore be comfortable checking information carefully and identifying discrepancies.

Housekeeping and Store Cleanliness

The successful candidate will be responsible for maintaining cleanliness and order within the assigned area.

The vacancy requires employees to ensure that aisles are free from obstacles.

Customers must be able to enter and leave aisles without unnecessary risks of injury or irritation.

Housekeeping responsibilities include:

Keeping assigned areas clean.
Ensuring aisles remain accessible.
Removing unnecessary obstacles.
Merchandising received stock promptly.
Maintaining orderly product displays.
Checking shelf price labels.
Completing required checklists.

The vacancy also refers to completing checklists when assigned to canteen and toilet or shower schedules.

Employees should therefore be prepared to carry out the housekeeping responsibilities assigned to them.

Occupational Health and Safety Requirements

Safety compliance is a key part of the position.

The vacancy specifically refers to Occupational Health and Safety Act (OHSA) requirements.

Successful candidates must comply with safety standards within their areas of responsibility.

Use Appropriate Safety Equipment

Employees must use safety gear where required.

Maintain Safe Stock Displays

Products stored on racks and in bulk stock areas must be arranged safely.

Customers and colleagues should be able to move through the store without unnecessary hazards.

Report Safety Discrepancies

Employees must report relevant discrepancies to the Store Manager.

This requires awareness of potential hazards and willingness to communicate concerns promptly.

Stock Loss Management

The position also includes responsibilities related to stock loss.

Employees must report damaged stock within their areas of responsibility to the Store Manager.

This helps the store identify stock problems and maintain appropriate inventory controls.

Candidates should be observant and responsible when handling merchandise.

Core Values Required

The vacancy highlights four important values:

Integrity.
Accuracy.
Client focus.
Personal development.

These values describe the behaviours expected from successful candidates.

Integrity

Employees must comply with generally accepted standards when carrying out their duties.

The vacancy identifies several behaviours associated with integrity.

These include:

Keeping promises.
Creating realistic expectations.
Being sincere.
Handling sensitive information carefully.
Demonstrating awareness of organisational values.
Recognising when boundaries are crossed.

Integrity is particularly important in retail because employees may work with customers, merchandise and information that must be handled responsibly.

Accuracy

The position requires employees to handle detailed information accurately.

Successful candidates should work in an orderly manner and remain attentive to details.

Expected behaviours include:

Completing tasks accurately.
Maintaining organised work processes.
Checking work for mistakes.
Preventing avoidable errors.
Paying attention to detailed information.

Accuracy is especially relevant to shelf price labelling, merchandising and basic calculations.

Client Focus

The vacancy places strong emphasis on understanding and responding to customer needs.

Employees should:

Treat customers in a friendly manner.
Show genuine interest in customer problems.
Make customers feel welcome.
Approach customer questions positively.
Demonstrate a willingness to help.

A customer-focused attitude can contribute to better service and a more positive shopping experience.

Personal Development

The employer also expects employees to take responsibility for their professional growth.

This includes understanding personal strengths and weaknesses and actively seeking opportunities to improve.

Expected behaviours include:

Developing new knowledge.
Participating in relevant training.
Seeking practical learning opportunities.
Requesting feedback.
Using feedback to improve performance.

Candidates who are willing to learn and improve may be better prepared for the responsibilities of a busy retail environment.

Ability to Work Under Pressure

Retail stores can become particularly busy during weekends, public holidays and promotional periods.

The vacancy specifically requires applicants to work under pressure.

Candidates should therefore be comfortable managing customer requests, merchandising duties and housekeeping responsibilities within a fast-paced environment.

The ability to remain organised and professional is important.

Shift Work, Weekends and Public Holidays

Applicants must be willing to work:

Shifts.
Weekends.
Public holidays.

This means candidates should consider their availability before applying.

The supplied advertisement does not specify the exact shift times or working hours.

Applicants should confirm these details during the recruitment process.

Salary and Employee Benefits

The supplied vacancy information does not specify a salary or employee benefits.

Salary and Benefits	Details
Salary	Not specified
Medical Aid	Not specified
Pension Fund	Not specified
Life Insurance	Not specified
Disability Cover	Not specified
Employee Wellness	Not specified
Bonuses	Not specified
Paid Leave	Not specified
Training Opportunities	Personal development and relevant training are encouraged
Career Growth	Not specified

Applicants should confirm remuneration and employment conditions directly through the official recruitment process.

Retail Career Opportunities

Experience in customer service, merchandising and store operations can support future career development.

Depending on qualifications, experience and available vacancies, candidates may later explore roles such as:

Retail Sales Assistant.
Store Assistant.
Merchandising Assistant.
Customer Service Assistant.
Stockroom Assistant.
Inventory Assistant.
Stock Controller.
Department Supervisor.
Assistant Store Manager.
Store Manager.

Progression is not automatic and depends on future opportunities and individual performance.

How to Prepare Your CV

Applicants should tailor their CV to the vacancy requirements.

Candidates with Grade 10 should clearly highlight their relevant work experience.

Matric applicants without related experience should focus on their education and transferable skills.

A suitable CV may include:

Personal details.
Contact information.
Educational qualifications.
Previous work experience, if applicable.
Customer service skills.
Communication abilities.
Basic numeracy.
Merchandising experience, if applicable.
Housekeeping experience, if applicable.
Teamwork.
Attention to detail.
Ability to work under pressure.

Applicants should only include skills and responsibilities that accurately reflect their experience.

Frequently Asked Questions

Can I apply with Grade 10?

Yes. Applicants with Grade 10 or NQF Level 3 must have at least one year of work-related experience.

Can I apply with Matric and no experience?

Yes. The vacancy accepts Grade 12 without related work experience.

Do I need a South African ID?

Applicants must have a valid South African ID or work permit.

Do I need to speak English?

Yes. Applicants must communicate in English and the dominant language spoken in the geographical area where the position is available.

Are basic mathematics skills required?

Yes. Applicants must be able to perform basic calculations accurately.

Will I work weekends?

Applicants must be willing to work weekends, shifts and public holidays.

What are the main responsibilities?

The position includes customer service, merchandising, shelf price labelling, housekeeping, safety compliance and reporting damaged stock.

Is previous merchandising experience compulsory?

The supplied requirements do not separately specify merchandising experience as compulsory. However, Grade 10 or NQF Level 3 applicants must have one year of work-related experience.

What is the salary?

The salary is not specified.

What is the closing date?

The closing date was not provided in the supplied advertisement.

Apply for Retail Store Jobs in 2026

This retail vacancy offers an opportunity for applicants with Grade 10 and one year of relevant experience, or Grade 12 without related experience, to pursue work in a customer-focused store environment.

The successful candidate will assist customers, maintain merchandise displays, ensure correct shelf pricing, support housekeeping activities, comply with safety requirements and report damaged stock.

Applicants must have strong communication abilities, basic numeracy skills and the flexibility to work shifts, weekends and public holidays.

If you meet the requirements, prepare an accurate CV highlighting your qualifications, customer service abilities and relevant experience.

Before submitting your application, confirm the employer, location, application method and closing date from the official vacancy listing.

For job seekers interested in retail careers, merchandising, customer service and store operations, this opportunity is worth considering.

How to Apply?

1. General Assistant – Phalaborwa, Limpopo

External Applications Only | Posted 8 October 2026

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2. General Assistant – Baobab Mall, Polokwane

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3. General Assistant – Bela-Bela, Limpopo