OUTsurance is offering a learnership opportunity for unemployed South African youth who want to gain practical workplace experience and develop skills for a potential career in the call centre, financial services and insurance industries.
The OUTsurance Learnership 2026 is aimed at young people between 18 and 35 years old who have completed Grade 12/Matric and are currently looking for an opportunity to gain workplace experience.
One of the biggest advantages for first-time job seekers is that no previous work experience is required.
Successful applicants will enter into a fixed-term learnership agreement rather than an employment contract and will receive a R9,000 stipend during the programme, according to the information supplied.
The opportunity is based in Centurion, and the listing was published on 6 October 2026.
OUTsurance Learnership 2026: Key Details
| Programme Information | Details |
|---|---|
| Company | OUTsurance |
| Programme | Learnership |
| Location | Centurion |
| Industry | Financial Services / Insurance |
| Career Focus | Call Centre |
| Qualification Required | Grade 12 / Matric |
| Experience Required | No work experience required |
| Age Requirement | 18–35 years |
| Citizenship | South African |
| Computer Literacy | Required – MS Office |
| Stipend | R9,000 |
| Agreement | Fixed-term learnership agreement |
| Previous INSETA Learnership | Applicants must not have previously participated |
| Date Listed | 6 October 2026 |
| Closing Date | Not specified |
What Is the OUTsurance Learnership?
The learnership is described as a structured work-based programme designed to provide unemployed youth with workplace experience.
The programme gives young people an opportunity to gain practical experience and practise workplace skills that may assist them when pursuing their chosen occupations in the future.
This opportunity is particularly aimed at young people who have a passion for call centre work and would like to gain experience relevant to careers in the financial and insurance industry.
For someone who has completed Matric but has struggled to find a first job because of limited workplace experience, this type of programme can provide an important opportunity to enter a professional working environment.
R9,000 Learnership Stipend
According to the supplied programme information, successful applicants will receive a stipend of R9,000.
The listing does not provide further information about additional benefits.
| Salary and Benefits | Details |
|---|---|
| Stipend | R9,000 |
| Medical Aid | Not specified |
| Pension Fund | Not specified |
| Life Insurance | Not specified |
| Disability Cover | Not specified |
| Employee Wellness | Not specified |
| Performance Bonus | Not specified |
| Paid Leave | Not specified |
| Workplace Experience | Yes |
| Training/Learning | Yes |
Applicants should therefore rely on the official programme terms for details about how the stipend is paid and whether any additional benefits apply.
OUTsurance Learnership Requirements
Candidates need to meet several requirements before applying.
Applicants must:
- Have a Grade 12/Matric certificate.
- Be computer literate, including MS Office.
- Be a South African citizen.
- Be between 18 and 35 years old.
- Not have previously participated in a learnership with INSETA.
- Be unemployed.
- Be willing to learn and develop professionally.
Importantly, the programme states that no work experience is required.
This makes the opportunity particularly relevant to unemployed young people trying to enter the job market for the first time.
No Previous Work Experience Required
Many entry-level vacancies still require candidates to have previous workplace experience.
The OUTsurance learnership is different because the supplied requirements specifically state:
No work experience required.
Candidates without previous formal employment should therefore not automatically exclude themselves.
Instead, applicants should focus on demonstrating their communication skills, willingness to learn, computer literacy and personal qualities.
If you have experience from school activities, volunteering, community projects or other responsibilities, these can also be included in your CV where relevant.
Computer Literacy Is Required
Applicants need to be computer literate, particularly in Microsoft Office.
Basic digital skills are increasingly important in call centre and financial services environments because employees may need to work with customer information and computer-based business processes.
Candidates with relevant computer skills can highlight their knowledge of programs such as:
- Microsoft Word.
- Microsoft Excel.
- Microsoft Outlook.
- Email.
- Internet applications.
- Basic data capturing.
Applicants should only include computer skills they genuinely possess.
Skills and Competencies OUTsurance Is Looking For
The programme also identifies several personal and professional competencies.
Strong Interpersonal Skills
Candidates should have very strong interpersonal skills and the ability to build relationships.
This is particularly relevant in a call centre environment where interaction with customers and colleagues can form an important part of daily responsibilities.
Ability to Take Initiative
Applicants should be willing to take initiative instead of relying on constant supervision.
This can include identifying tasks, asking appropriate questions and actively participating in learning opportunities.
Professional Engagement
Successful learners will need to engage professionally in the workplace.
Professional behaviour includes appropriate communication, respect for colleagues and customers, reliability and responsible conduct.
Adaptability
Candidates should be able to adapt and respond positively to change.
Business environments can change quickly, so learners need to be comfortable learning new processes and adjusting to different situations.
Multitasking and Stress Management
The ability to multitask and handle stress is another competency highlighted in the programme.
Call centre environments can involve multiple responsibilities and interactions, making organisation and focus valuable qualities.
Communication Skills
Good communication is particularly important for someone interested in a call centre career.
Learners should be comfortable communicating clearly and professionally.
Self-Motivation
OUTsurance is also looking for applicants who are self-motivated and have a genuine desire to learn.
A learnership requires participants to actively engage with the learning process rather than simply treating the programme as temporary employment.
Why Call Centre Skills Matter
The programme specifically targets young people with a passion for call centre work.
Call centre experience can develop transferable skills such as:
- Customer communication.
- Active listening.
- Problem solving.
- Time management.
- Professional telephone communication.
- Customer service.
- Relationship building.
- Computer skills.
- Working under pressure.
- Handling multiple responsibilities.
These skills can be useful across insurance, banking, financial services, telecommunications and other customer-focused industries.
Learnership Agreement vs Employment Contract
Applicants should pay particular attention to the nature of the programme.
The supplied information states that successful applicants will enter into a fixed-term learnership agreement, not an employment contract.
This distinction is important.
The programme should therefore be approached primarily as a structured workplace learning opportunity.
The supplied information does not guarantee that successful learners will receive permanent employment after completing the programme.
Applicants should be cautious about unofficial claims promising permanent jobs after the learnership unless OUTsurance specifically confirms such opportunities.
Career Opportunities in Insurance
The learnership can provide participants with exposure to the financial and insurance sector.
Depending on future qualifications, experience and available opportunities, individuals interested in insurance may eventually explore careers such as:
- Call Centre Agent.
- Customer Service Consultant.
- Insurance Consultant.
- Claims Administrator.
- Policy Administrator.
- Sales Consultant.
- Client Services Consultant.
- Underwriting Assistant.
- Claims Consultant.
- Insurance Administrator.
- Financial Services Administrator.
Further education and professional development can support progression into more specialised areas of insurance and financial services.
Building a Career in Financial Services
Insurance forms part of the broader financial services industry.
Experience gained in customer service and insurance-related environments may provide useful transferable skills for other career areas.
Depending on qualifications and future training, young professionals may explore opportunities in:
- Insurance.
- Banking.
- Financial planning.
- Investments.
- Risk management.
- Compliance.
- Customer service.
- Sales.
- Business administration.
- Data administration.
Completing a learnership does not guarantee progression into these careers, but workplace experience can help participants build a stronger foundation for future opportunities.
How to Prepare Your CV
Because previous work experience is not required, candidates should not worry about trying to make their CV appear more experienced than it actually is.
Instead, create a clear and accurate CV.
Your CV can include:
- Personal and contact information.
- Grade 12/Matric.
- Computer literacy.
- MS Office skills.
- Communication skills.
- School achievements.
- Volunteer experience, if applicable.
- Community involvement, if applicable.
- Leadership responsibilities, if applicable.
- Short courses or certificates.
- References where appropriate.
Candidates should particularly highlight genuine examples that demonstrate communication, interpersonal skills, initiative and willingness to learn.
Who Should Consider Applying?
The OUTsurance Learnership may be particularly suitable for candidates who:
- Have completed Matric.
- Are currently unemployed.
- Are South African citizens.
- Are between 18 and 35.
- Have computer skills.
- Want workplace experience.
- Are interested in call centre work.
- Want exposure to insurance.
- Are interested in financial services.
- Have not previously completed an INSETA learnership.
- Are motivated to learn.
Applicants should check every requirement before submitting an application.
Important Mistakes to Avoid
When applying for competitive learnership opportunities, small mistakes can affect an application.
Candidates should avoid:
- Providing incorrect personal information.
- Using an outdated telephone number.
- Submitting an incomplete CV.
- Claiming computer skills they do not possess.
- Providing inaccurate employment history.
- Ignoring eligibility requirements.
- Applying despite having previously participated in an INSETA learnership where the programme specifically excludes this.
- Waiting unnecessarily when no closing date has been specified.
Always review your application before submitting it.
Frequently Asked Questions
Who is offering the learnership?
The programme is offered by OUTsurance.
Where is the learnership based?
The listed location is Centurion.
How much is the stipend?
The supplied programme information states that successful applicants will receive a R9,000 stipend.
What qualification do I need?
Applicants need a Grade 12/Matric certificate.
Do I need previous work experience?
No. The requirements specifically state that no work experience is required.
What is the age requirement?
Applicants must be between 18 and 35 years old.
Do I need to be a South African citizen?
Yes.
Do I need computer skills?
Yes. Applicants need to be computer literate, including MS Office.
Can I apply if I have previously completed an INSETA learnership?
The supplied requirements state that applicants must not previously have been on a learnership with INSETA.
Is this permanent employment?
No. The information states that successful applicants will enter into a fixed-term learnership agreement and not an employment contract.
Is permanent employment guaranteed after the programme?
No permanent employment guarantee is provided in the supplied information.
What is the closing date?
The closing date is not specified in the information supplied.
Apply for the OUTsurance Learnership 2026
The OUTsurance Learnership 2026 in Centurion provides unemployed South African youth with an opportunity to gain workplace experience and develop skills relevant to the call centre, insurance and financial services industries.
Applicants need Grade 12/Matric, computer literacy and South African citizenship and must be between 18 and 35 years old. Candidates must also not have previously participated in an INSETA learnership.
Importantly, no previous work experience is required.
Successful applicants will enter into a fixed-term learnership agreement and, according to the supplied programme information, receive a R9,000 stipend.
The listing was published on 6 October 2026, but a closing date was not specified. Eligible candidates should therefore consider submitting their applications promptly rather than waiting for an unspecified deadline.
For young people who want to develop practical workplace skills and gain exposure to insurance and financial services, the OUTsurance Learnership can provide valuable experience to add to a CV and use when pursuing future career opportunitie