First National Bank (FNB) is inviting applications from unemployed South African youth for its Learner Programme in Johannesburg, Gauteng. This opportunity is suitable for young people who have completed Grade 12 and are interested in gaining practical workplace experience while working towards a formal, registered qualification.
The programme offers candidates an opportunity to develop professional skills in the banking and financial services environment. Learners will participate in business activities involving administration, research, analysis, customer service, operational processes and project-related work.
One of the main advantages of this opportunity is that no previous work experience is required.
Applicants must be South African citizens, aged between 18 and 35 years, currently unemployed, computer literate and in possession of a Grade 12 or Matric certificate.
The closing date for applications is 19 November 2026.
FNB Learnership Programme 2026: Job Overview
| Programme Information | Details |
|---|---|
| Company | First National Bank (FNB) |
| Programme | Learner Programme |
| Industry | Banking and Financial Services |
| Job Category | Learnerships / Youth Opportunities |
| Location | Johannesburg, Gauteng |
| Country | South Africa |
| Minimum Qualification | Grade 12 / Matric |
| Age Requirement | 18–35 Years |
| Citizenship | South African |
| Employment Status | Unemployed |
| Previous Work Experience | Not Required |
| Computer Literacy | MS Office |
| Qualification | Formal, registered qualification |
| Additional Training | Work-related training provided |
| Programme Duration | Not specified |
| Stipend / Remuneration | Not specified |
| Closing Date | 19 November 2026 |
About First National Bank
First National Bank is a South African financial services institution offering banking products and services to individuals and businesses.
The bank operates in a professional environment where customer service, financial administration, operational efficiency and responsible business practices are important.
Through its Learner Programme, FNB provides an opportunity for eligible candidates to combine formal learning with practical workplace experience.
Participants will be expected to complete the requirements of their registered qualification while contributing to the activities of their assigned business areas.
The programme is particularly relevant to unemployed young people who want to enter the banking sector and develop foundational workplace competencies.
What Is the FNB Learner Programme?
The FNB Learner Programme is a development opportunity in which participants work towards a formal, registered qualification while gaining practical work experience.
Successful candidates will be assigned tasks designed to support predefined business objectives.
These tasks may include:
- Research.
- Data analysis.
- Office administration.
- Business processes.
- Project-related work.
- Customer service activities.
- Operational support.
Learners must complete all the requirements of their qualifications.
Additional work-related training will also be provided.
The advertisement does not specify the exact qualification title, NQF level or programme duration.
Applicants should confirm these details during the official recruitment process.
Minimum Requirements for FNB Learnerships 2026
Applicants must meet the following requirements:
- Be a South African citizen.
- Be between 18 and 35 years old.
- Have a Grade 12 or Matric certificate.
- Be currently unemployed.
- Be computer literate, particularly in Microsoft Office.
- No previous work experience is required.
Candidates should ensure that they meet all the stated requirements before applying.
Can You Apply With Matric Only?
Yes. Grade 12 or Matric is the stated minimum educational requirement.
The advertisement does not require applicants to possess a university degree or diploma.
This makes the programme suitable for eligible Matric graduates who are interested in gaining banking-sector experience.
However, applicants must also meet the citizenship, age, unemployment and computer literacy requirements.
Can You Apply Without Work Experience?
Yes.
The advertisement explicitly states that no work experience is required.
This is an opportunity for young people who have not previously held formal employment to gain workplace exposure.
Applicants can strengthen their applications by highlighting relevant school activities, computer skills, communication abilities and willingness to learn.
FNB Learnership Responsibilities
Successful candidates will be expected to contribute to their assigned business areas while completing the learning programme.
1. Financial Awareness and Cost Management
Learners must develop an understanding of financial processes and demonstrate awareness of how their actions affect business costs.
Responsibilities include:
- Identifying potential risks that may increase costs.
- Escalating relevant risks.
- Demonstrating cost consciousness.
- Understanding financial processes.
- Following required operating standards.
2. Customer Service
Learners may be required to support customer service activities according to the bank’s standards.
Responsibilities include:
- Treating customers fairly.
- Communicating professionally.
- Responding to customer dissatisfaction.
- Taking ownership of complaints within their responsibilities.
- Collecting customer feedback.
- Supporting improvements in customer service.
The programme emphasises adherence to Treating Customers Fairly (TCF) outcomes.
3. Product Knowledge
Learners must develop an understanding of the products and services relevant to their assigned business areas.
They must ensure that any product information or advice provided within their authorised responsibilities is technically accurate.
4. Operational Efficiency
Participants will work according to established processes and procedures.
Responsibilities include:
- Following operating standards.
- Maintaining quality.
- Supporting efficient business processes.
- Identifying opportunities for improvement.
- Following company policies.
5. Administration and Reporting
Learners will contribute to administrative and reporting activities.
This includes maintaining accurate records of assigned work and completing activity reports where required.
6. Process Improvement
Participants will be encouraged to identify ways of improving business processes.
Responsibilities include:
- Investigating opportunities to optimise processes.
- Supporting alignment between operational processes and customer service.
- Reporting improvement opportunities to line management.
7. Teamwork and Collaboration
FNB expects learners to work effectively with colleagues.
Responsibilities include:
- Supporting team goals.
- Respecting individual contributions.
- Sharing useful information.
- Demonstrating respect for diversity.
- Contributing to an inclusive workplace.
8. Personal Development
Learners must take responsibility for their professional development.
This includes:
- Identifying skills gaps.
- Creating a personal development plan.
- Reviewing the plan with a team leader.
- Understanding required competencies.
- Demonstrating continuous improvement.
Skills and Competencies Required
The programme requires candidates who are willing to learn and contribute positively to a professional workplace.
| Skill | Importance |
|---|---|
| Computer Literacy | Using Microsoft Office and workplace systems |
| Communication | Interacting with customers and colleagues |
| Customer Service | Responding professionally to customer needs |
| Administration | Completing assigned office tasks |
| Attention to Detail | Maintaining accurate records |
| Teamwork | Supporting shared business objectives |
| Problem-Solving | Identifying and addressing operational challenges |
| Time Management | Completing tasks within required timeframes |
| Adaptability | Learning new systems and procedures |
| Financial Awareness | Understanding cost-related responsibilities |
| Professionalism | Following organisational standards |
| Willingness to Learn | Completing formal and workplace training |
Microsoft Office Skills for FNB Learners
The advertisement specifically requires computer literacy in Microsoft Office.
Applicants should be comfortable using common office applications.
Microsoft Word
Word processing skills can assist with preparing documents, correspondence and reports.
Microsoft Excel
Spreadsheet skills may support data organisation, calculations and basic analysis.
Microsoft Outlook
Email and calendar skills can support workplace communication and task coordination.
Microsoft PowerPoint
Presentation skills may be useful for preparing and sharing information.
These are examples of relevant Microsoft Office applications rather than a confirmed list of software tests.
FNB Learnership Stipend and Benefits
The supplied advertisement does not specify the stipend, salary or remuneration amount.
It also does not state the duration of the programme.
| Remuneration and Benefits | Details |
|---|---|
| Monthly Stipend | Not specified |
| Formal Registered Qualification | Included |
| Practical Work Experience | Included |
| Additional Work-Related Training | Included |
| Programme Duration | Not specified |
| Medical Aid | Not specified |
| Pension Fund | Not specified |
| Transport Allowance | Not specified |
| Accommodation | Not specified |
| Permanent Employment | Not guaranteed |
Applicants should confirm the programme duration, remuneration and employment conditions through the official recruitment process.
Why Consider the FNB Learnership Programme?
1. No Work Experience Required
The programme accepts applicants without previous work experience.
2. Matric Is the Minimum Qualification
Applicants can qualify with Grade 12, provided they meet the other requirements.
3. Formal Learning Opportunity
Learners will work towards a registered qualification.
4. Practical Workplace Experience
Participants will gain exposure to professional business activities.
5. Additional Training
The programme includes work-related training to support professional development.
6. Exposure to Banking Operations
Learners may gain experience in customer service, administration, financial processes and operational support.
7. Personal Development
Participants will develop and review personal learning plans with their team leaders.
What You Can Learn During the Programme
Depending on their assigned business area, learners may develop experience in:
- Banking administration.
- Financial processes.
- Customer interaction.
- Operational reporting.
- Research and analysis.
- Business process improvement.
- Workplace communication.
- Professional teamwork.
- Customer feedback management.
- Compliance with organisational procedures.
The exact learning outcomes will depend on the registered qualification and placement.
Career Opportunities After the FNB Learnership
Completing a banking learnership may help candidates prepare for future entry-level opportunities in financial services.
Potential career pathways include:
- Banking Administrator.
- Customer Service Consultant.
- Client Services Assistant.
- Financial Administration Assistant.
- Operations Support Assistant.
- Data Capturer.
- Office Administrator.
- Banking Support Clerk.
- Junior Business Support Assistant.
These are potential career pathways and not guaranteed positions after completing the programme.
Further qualifications, experience or regulatory requirements may apply to some roles.
How to Prepare Your CV for FNB Learnerships
Applicants should prepare a clear, professional CV that highlights their education, computer skills and interest in banking.
Include:
- Full name and contact information.
- Residential area.
- Grade 12 qualification.
- School attended.
- Year Matric was completed.
- Computer literacy skills.
- Communication skills.
- Teamwork experience.
- School projects or volunteering activities, where relevant.
- References, where appropriate.
Candidates without employment experience can focus on their educational background, practical skills and willingness to learn.
How to Prepare for an FNB Learnership Interview
Applicants may be asked about their interest in banking, communication skills and willingness to learn.
Why Do You Want to Join FNB?
Candidates should explain their interest in financial services and professional development.
Why Are You Interested in the Learnership?
A suitable response should demonstrate an understanding that the programme combines formal learning and workplace experience.
What Computer Skills Do You Have?
Applicants should describe their genuine experience with Microsoft Office applications.
How Would You Handle an Unhappy Customer?
A suitable response should demonstrate professionalism, listening skills and willingness to follow customer service procedures.
Can You Work in a Team?
Candidates should provide examples of cooperation, communication and respect for others.
How Do You Plan to Develop Your Skills?
Applicants can explain their willingness to identify learning gaps and work towards improvement.
These are suggested preparation questions, not confirmed FNB interview questions.
How to Apply for FNB Learnerships 2026
Interested candidates can access the application opportunity through the link provided in the advertisement.
Application Link: https://www.graduates24.com/Apply/12793
Before applying:
- Confirm that you are a South African citizen.
- Ensure that you are between 18 and 35 years old.
- Check that you have completed Grade 12.
- Confirm that you are currently unemployed.
- Ensure that you have basic Microsoft Office skills.
- Prepare an updated CV.
- Open the advertised application link.
- Follow the instructions provided.
- Complete the application accurately.
- Submit your application before 19 November 2026.
The supplied application link is hosted by a third-party recruitment listing website. Applicants should verify the final application destination and follow the employer’s official recruitment instructions.
Important Application Information
Company: First National Bank
Programme: Learner Programme
Location: Johannesburg, Gauteng
Minimum Qualification: Grade 12 / Matric
Age Requirement: 18–35 Years
Previous Experience: Not Required
Employment Status: Unemployed
Computer Skills: Microsoft Office
Closing Date: 19 November 2026
Frequently Asked Questions
Is FNB offering learnerships in 2026?
Yes. The supplied advertisement lists a Learner Programme opportunity in Johannesburg.
What qualification is required?
Grade 12 or Matric.
Can I apply without work experience?
Yes. No previous work experience is required.
What is the age requirement?
Applicants must be between 18 and 35 years old.
Must applicants be unemployed?
Yes. The advertisement requires applicants to be currently unemployed.
Is computer literacy required?
Yes. Applicants must be computer literate in Microsoft Office.
Will learners complete a qualification?
Yes. Participants will work towards a formal, registered qualification.
What will learners do?
Learners will participate in activities such as administration, research, analysis, customer service, process improvement and project-related work.
How long is the learnership?
The programme duration is not specified in the supplied advertisement.
Will learners receive a stipend?
The supplied advertisement does not specify remuneration arrangements.
Where is the learnership located?
Johannesburg, Gauteng.
Does the programme guarantee permanent employment?
No guarantee of permanent employment is stated.
What is the closing date?
19 November 2026.
Apply for FNB Learnerships Before 19 November 2026
The First National Bank Learner Programme 2026 provides an opportunity for unemployed South African youth to gain workplace experience while completing a formal, registered qualification.
The programme is suitable for candidates with Grade 12, Microsoft Office computer skills and no previous work experience.
Successful applicants will contribute to business activities involving administration, customer service, research, analysis and operational support.
Applicants must be South African citizens, aged between 18 and 35 years, and currently unemployed.
Company: First National Bank
Programme: Learner Programme
Location: Johannesburg, Gauteng
Industry: Banking and Financial Services
Minimum Qualification: Grade 12 / Matric
Age Requirement: 18–35 Years
Work Experience: Not Required
Computer Literacy: Microsoft Office
Programme Duration: Not specified
Remuneration: Not specified
Closing Date: 19 November 2026
Interested candidates should prepare their CVs, confirm their eligibility and submit applications before the deadline.