Shoprite Group is inviting suitably qualified candidates to apply for its YES Learner (People Support) Programme 2026, an entry-level Human Resources opportunity based in Cape Town, Western Cape.
The position offers candidates an opportunity to gain practical workplace experience in Human Resources administration, employee engagement, recruitment support, personnel records management and employee development.
This opportunity is particularly relevant to young job seekers who have completed Grade 12 (Matric) and want to develop their careers in Human Resources, office administration and employee support services.
Previous administrative or customer service experience is advantageous, but it is not listed as a compulsory requirement.
The position is offered on a contract basis, and applications close on 15 October 2026.
Shoprite YES Learner Programme 2026: Job Overview
| Job Information | Details |
|---|---|
| Company | Shoprite Group |
| Job Title | YES Learner (People Support) |
| Reference Number | SHO261006-1 |
| Industry | Retail |
| Job Category | Human Resources |
| Location | Cape Town, Western Cape |
| Country | South Africa |
| Employment Type | Contract |
| Minimum Qualification | National Senior Certificate or equivalent |
| Previous Experience | Advantageous, not compulsory |
| Computer Skills | Microsoft Word, Excel and Outlook |
| Salary / Stipend | Not specified |
| Contract Duration | Not specified |
| Closing Date | 15 October 2026 |
About the Shoprite YES Learner (People Support) Opportunity
The Shoprite YES Learner (People Support) position provides entry-level exposure to Human Resources operations within a major South African retail organisation.
The successful candidate will support the Human Resources team with employee-related administration, workforce management activities and organisational development initiatives.
The role focuses on assisting employees, maintaining accurate HR records and supporting activities that contribute to an efficient working environment.
Participants will also gain exposure to technology-enabled HR processes, including the use of Human Resources information systems.
For candidates interested in building a career in HR, this opportunity provides practical experience in an environment where employee support, communication and administrative accuracy are important.
What Is the YES Programme?
The Youth Employment Service (YES) initiative is associated with creating workplace experience opportunities for young South Africans.
YES opportunities can help participants develop practical skills and improve their employability.
The Shoprite position is specifically advertised as YES Learner (People Support).
The supplied vacancy requires a National Senior Certificate or equivalent qualification and identifies relevant communication, administration and HR skills.
Although YES programmes generally target youth, the supplied advertisement does not specify an age limit for this particular vacancy. Applicants should therefore confirm any additional YES eligibility conditions through the official application process.
Minimum Requirements for Shoprite YES Learner 2026
Applicants must meet the following requirements:
- National Senior Certificate (Matric) or equivalent qualification.
- Strong verbal communication skills in English.
- Strong written communication skills in English.
- Basic understanding of Human Resources principles.
- Basic understanding of labour legislation.
- Proficiency in Microsoft Office.
- Knowledge of Microsoft Word, Excel and Outlook.
- Familiarity with HR information systems or willingness to learn.
- Good organisational skills.
- Time management abilities.
- Ability to handle confidential information professionally.
- Problem-solving skills.
- Attention to detail.
- Ability to work in a team.
- Willingness to work in a fast-paced environment.
Previous administrative or customer service experience will be an advantage.
Can You Apply With Matric and No Experience?
The advertisement identifies a National Senior Certificate or equivalent qualification as the minimum educational requirement.
Previous experience in administration or customer service is described as advantageous rather than mandatory.
This means applicants without previous experience may still be considered if they meet the other requirements.
However, candidates should understand that selection may be competitive and meeting the minimum requirements does not guarantee an interview or appointment.
Key Responsibilities of the Shoprite YES Learner
The successful candidate will perform several responsibilities within the Human Resources department.
1. Support Employee Engagement Initiatives
The learner will assist in implementing employee engagement initiatives.
These activities are intended to contribute to a positive workplace culture.
The position may involve providing administrative assistance for employee-related programmes and helping the HR team coordinate relevant activities.
2. Assist With Talent Development
The successful candidate will support talent development initiatives.
This provides exposure to the processes organisations use to support employee growth and development.
The learner will assist under the guidance of experienced HR personnel.
3. Perform Daily Human Resources Administration
The role includes supporting the HR department with day-to-day administrative activities.
This may involve organising information, updating records, coordinating activities and assisting with employee support services.
Administrative accuracy is important because HR departments manage information relating to employees and organisational processes.
4. Maintain Personnel Records
The learner will help maintain accurate and updated personnel records.
This includes ensuring that employee information is properly recorded and handled in accordance with company policies and legal requirements.
Candidates must demonstrate attention to detail and an understanding of confidentiality.
5. Respond to Employee Queries
The position requires the learner to respond professionally to employee questions.
Employees may require assistance with HR-related information or processes.
The successful candidate must communicate clearly and provide appropriate guidance within the scope of their responsibilities.
6. Use HR Information Systems
The learner will gain exposure to Human Resources information systems.
Responsibilities include updating employee details and generating reports to support HR decision-making.
Applicants who are unfamiliar with specific HR software should demonstrate a willingness to learn.
7. Coordinate Meetings and Training Sessions
The position includes coordinating and scheduling:
- HR meetings.
- Employee training sessions.
- HR-related events.
- Other departmental activities.
These tasks will be performed under supervision.
Good organisational and time management skills are therefore essential.
8. Assist With Employee Onboarding
The successful candidate will support the onboarding process for new employees.
Responsibilities may include preparing documentation and assisting with orientation activities.
Onboarding helps new employees become familiar with organisational procedures and workplace expectations.
9. Support Continuous Improvement
The learner will contribute to projects aimed at improving HR processes and workforce productivity.
This may provide exposure to problem-solving, collaboration and operational improvement.
10. Maintain Confidentiality and Professionalism
Human Resources employees regularly work with sensitive personnel information.
The successful candidate must demonstrate professionalism, confidentiality and ethical conduct.
Information should be handled carefully and in accordance with relevant policies.
Important Skills for the Shoprite HR Learner Position
The position requires a combination of administrative, technical and interpersonal skills.
| Skill | Why It Matters |
|---|---|
| Communication | Responding to employee enquiries |
| Microsoft Excel | Organising information and supporting reports |
| Microsoft Word | Preparing and editing documents |
| Microsoft Outlook | Managing professional communication and schedules |
| Organisation | Coordinating HR activities |
| Time Management | Completing tasks within deadlines |
| Confidentiality | Protecting employee information |
| Problem-Solving | Supporting effective HR processes |
| Teamwork | Collaborating with HR colleagues |
| Attention to Detail | Maintaining accurate personnel records |
Applicants should highlight relevant skills in their CVs and during interviews.
Why Microsoft Office Skills Matter
The vacancy specifically identifies Microsoft Word, Excel and Outlook.
These applications are commonly used in administrative environments.
Microsoft Word
Word is useful for preparing letters, documents and administrative records.
Microsoft Excel
Excel supports the organisation and analysis of information.
Basic spreadsheet skills can be valuable when working with employee records and reports.
Microsoft Outlook
Outlook is used for professional communication, email management and scheduling.
Candidates should be comfortable using these applications or demonstrate the required proficiency.
Understanding HR Information Systems
The vacancy also refers to Human Resources information systems.
These systems are used to organise and manage employee-related information.
The successful learner may assist with updating employee details and generating reports.
Applicants do not necessarily need previous experience with a particular HR system, as the advertisement allows for candidates who are willing to learn HR technology tools.
Shoprite YES Learner Salary and Benefits
The supplied advertisement does not specify the monthly stipend or salary.
It also does not confirm the duration of the contract.
| Salary and Benefits | Details |
|---|---|
| Salary / Stipend | Not specified |
| Employment Type | Contract |
| Contract Duration | Not specified |
| Practical HR Experience | Yes |
| Employee Support Exposure | Yes |
| HR Administration Experience | Yes |
| HR Systems Exposure | Yes |
| Medical Aid | Not specified |
| Pension Fund | Not specified |
| Life Insurance | Not specified |
| Disability Cover | Not specified |
| Employee Wellness | Not specified |
| Bonuses | Not specified |
| Paid Leave | Not specified |
| Permanent Employment | Not guaranteed |
Applicants should confirm remuneration and contract conditions through the official recruitment process.
Career Opportunities After Gaining HR Experience
Practical experience in Human Resources can provide a foundation for future career development.
Depending on qualifications, experience and available vacancies, candidates may pursue opportunities such as:
- Human Resources Administrator.
- HR Assistant.
- Recruitment Administrator.
- Payroll Administrator.
- Training Administrator.
- Employee Relations Assistant.
- HR Officer.
- Talent Acquisition Assistant.
- Learning and Development Coordinator.
- Human Resources Coordinator.
Further qualifications and professional development may be required for certain positions.
Completing the YES opportunity does not guarantee appointment to any of these roles.
How to Prepare Your CV for Shoprite YES Learner
Applicants should prepare a professional CV that clearly reflects the requirements of the vacancy.
A suitable CV may include:
- Personal and contact details.
- Matric qualification.
- Relevant additional qualifications, if applicable.
- Microsoft Office skills.
- Administrative skills.
- Communication skills.
- Customer service experience, if applicable.
- Teamwork.
- Organisational skills.
- Relevant school or community activities.
- References, where appropriate.
Candidates with no previous employment experience can highlight relevant school projects, volunteering or other genuine activities demonstrating responsibility and communication skills.
How to Prepare for the Interview
Candidates may be asked questions relating to Human Resources administration and workplace communication.
Useful areas to prepare include:
Understanding Human Resources
Be able to explain the basic purpose of an HR department.
Confidentiality
Prepare to explain why employee information must be handled carefully.
Communication
Think of examples demonstrating your ability to communicate professionally.
Computer Skills
Be prepared to discuss your experience using Microsoft Word, Excel and Outlook.
Time Management
Consider how you would organise several tasks with competing deadlines.
Teamwork
Prepare examples showing how you have worked effectively with others.
These are suggested preparation topics, not confirmed Shoprite interview questions.
How to Apply for Shoprite YES Learner (People Support) 2026
Interested candidates should apply through the official Shoprite recruitment platform.
Use the following vacancy details to identify the position:
Job Title: YES Learner (People Support)
Reference Number: SHO261006-1
Location: Cape Town, Western Cape
Job Category: Human Resources
Closing Date: 15 October 2026
Before applying:
- Confirm that you meet the minimum qualification requirement.
- Prepare an updated CV.
- Highlight your Microsoft Office skills.
- Include relevant administrative or customer service experience, if applicable.
- Review the job responsibilities.
- Follow the official application instructions.
- Submit your application before the closing date.
The supplied vacancy information does not contain a direct application link or a complete list of required supporting documents.
Applicants should therefore follow the instructions on the official vacancy listing.
Frequently Asked Questions
What is the Shoprite YES Learner Programme?
It is an entry-level contract opportunity providing practical experience in Human Resources and employee support services.
Where is the position located?
The position is based in Cape Town, Western Cape.
What qualification is required?
A National Senior Certificate (Matric) or equivalent qualification.
Can I apply without previous work experience?
Yes. Previous administrative or customer service experience is advantageous, not listed as compulsory.
Do I need an HR diploma?
An HR diploma is not listed as a minimum requirement in the supplied advertisement.
Are computer skills required?
Yes. Applicants should be proficient in Microsoft Word, Excel and Outlook.
What will the successful candidate do?
The learner will assist with HR administration, employee queries, personnel records, onboarding, training coordination and HR information systems.
Is this a permanent position?
No. The position is advertised as a contract opportunity.
How long is the contract?
The supplied advertisement does not specify the contract duration.
What is the stipend?
The stipend or salary is not specified.
What is the reference number?
The reference number is SHO261006-1.
When is the closing date?
Applications close on 15 October 2026.
Apply for the Shoprite YES Learner Programme Before 15 October 2026
The Shoprite YES Learner (People Support) Programme 2026 offers an opportunity for Matric-qualified candidates to gain practical experience in Human Resources administration and employee support.
The successful candidate will assist with personnel records, employee queries, onboarding activities, training coordination and HR systems.
Applicants must demonstrate strong communication skills, Microsoft Office proficiency, organisational ability, professionalism and a willingness to learn.
Previous administrative or customer service experience is advantageous, but it is not compulsory according to the supplied requirements.
The position is based in Cape Town, Western Cape, and is offered on a contract basis.
Interested candidates should prepare their applications and submit them through the official Shoprite recruitment process before the deadline.
Closing Date: 15 October 2026
Reference Number: SHO261006-1
For job seekers interested in starting careers in Human Resources, recruitment, employee administration and corporate support services, this opportunity offers relevant workplace exposure.